FAQ's

Big Time Glass specializes in a wide range of auto glass services, including windshield repair and replacement, chip, and crack repairs. We cater to all types of vehicles, providing top-quality materials and expert service. Check out our Services page to learn more.

Driving with a cracked windshield can be dangerous, as it compromises the structural integrity of your vehicle and can obstruct your view. We recommend getting it assessed by Big Time Glass professionals as soon as possible for your safety. Also be sure to check out our Laws page to ensure you are within your state’s regulations.

The decision to repair or replace a windshield depends on the size, type, and location of the damage. Generally, chips smaller than a quarter and cracks up to three inches long can be repaired. However, larger or more complex damage may require a replacement. Big Time Glass experts can provide a thorough assessment and recommend the best course of action.

Often, we can schedule your service for the very same day. Simply click Get A Quote, fill out the form, and we will get everything ready to make your appointment as soon as possible.

You can usually drive away one hour or less after a windshield replacement, or immediately after a repair or side window replacement.

No, your vehicle should not be damaged during the repair or replacement. We use precautionary measures, such as protective drapes, to ensure no damage occurs during your auto glass service.

Yes, if possible. We will remove inspection stickers and other items affixed to your windshield and, if permitted by law, re-apply to the new windshield.

Absolutely, Big Time Glass uses high quality OE equivalent glass for windshield replacements (or OE equivalent glass) and OEM (upon request) for windshield replacements ensuring that your new windshield matches the quality, fit, and durability of the original.

After a repair or replacement, it’s crucial to avoid car washes and harsh cleaners for at least 24-48 hours. Keep the area inside and outside the windshield clean and dry. Also, leave the windows slightly open for a few hours to prevent air pressure buildup.

Yes, Big Time Glass works closely with most insurance companies to handle your auto glass repair and replacement claims. We can assist you in navigating the claims process for a smooth and hassle-free experience.

You may be able to drop off your vehicle at our service centers. Please check with your local Big Time Glass to confirm vehicle drop-off availability.

Yes, our technicians will vacuum any pieces of broken auto glass in your vehicle.

Yes, our auto glass technicians will remove your rear view mirror and attach it to your new windshield.

The lifetime warranty at Big Time Glass covers defects in the glass, stress cracks, and leaks for the replaced windshield, back window, or side window. However, it does not protect against damages caused by external forces, such as rock damage after the replacement is completed. Check out our Warranty page to learn more.